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Contact us

Can't decide where to go, or what to book? If you want to chat to a team of knowledgeable and friendly agents about your hotel break, then contact our dedicated Central Reservations office in York on 08457 76 76 76.

Alternatively if you would prefer one of our specialist agents to call you back please click here to complete our free call back form and someone from our team will be happy to call you back to answer any query you may have. This service applies to residents of the UK only.

We're open from 8am - 8pm Monday - Friday and 9am - 6pm Saturday to Sunday, and we are more than happy to talk through your budget, preferred location and hotel requirements to make sure you choose the break that's special to you.

We look forward to hearing from you.


Hotel reservations

UK Hotels Telephone 08457 76 76 76
Group Reservations Telephone 0845 194 9813
Overseas Telephone 0800 393130
E-mail reservations@bestwestern.co.uk

UK Lines are open:
Monday - Friday 8.00am - 8.00pm (GMT)
Saturday - Sunday 9.00am - 6.00pm (GMT)
0845 calls are charged at local rate. Calls on the overseas number are toll free. You may be recorded in order to help us improve our reservations service for our customers.


Meetings

Best Western Venues Telephone 08456 200 506
Lines are open:
Monday - Friday 9.00am - 5.30pm (GMT)
Fax 01904 695402
E-mail venues@bestwestern.co.uk


Customer Services and Hotel Feedback

If you'd like to make a complaint about your stay at one of our hotels, please email customerservices@bestwestern.co.uk
If you'd like to rate your stay at one of our hotels, please visit www.bwfeedback.com


General enquiries

Best Western Hotels Great Britain
Central Office
Consort House
Amy Johnson Way
Clifton Moor
York YO30 4GP

UK Office Reception Telephone 01904 695400
UK Office Fax 01904 695496
E-mail reservations@bestwestern.co.uk

For general enquiries please email admin@bestwestern.co.uk
For Customer Services please email customerservices@bestwestern.co.uk
For web site feedback please email webmaster@bestwestern.co.uk
For Career enquiries please email recruitment@bestwestern.co.uk


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